Calls answered.
Appointments arranged.
AI reception is part of Cold to Closed at every capacity level. Approved answers, enquiry capture and agreed appointments, alongside your website, customer messages and follow-up.
Keep working. Let customers book.
The receptionist answers everyday questions using your approved business information and captures the caller’s details. We set and test your call route for 24/7, 365-day coverage. Customers can book agreed appointment types through your tested phone or booking-link route, using availability you keep current.
Booking confirmations and reminders are included. Human help uses an agreed callback request; you handle quotes, customer decisions and specialist advice. A sent link alone is not a confirmed appointment.
Every Cold to Closed level also includes website and review care, supported website/social chatbots, connected customer messages, enquiry and quote follow-up, customer records and fortnightly oversight. Choose capacity based on the conversations you need handled.
Cold to Closed. From £495 a month.
The same features at £495, £745 or £995 per month; higher levels give you more monthly capacity.
£1,000 setup fee — currently waived. Website & Reputation has no setup fee. We confirm the agreed terms before you commit.
| Included allowance | £495/month | £745/month | £995/month |
|---|---|---|---|
| AI voice minutes | 200 | 500 | 1,000 |
| SMS/WhatsApp units | 500 | 1,250 | 2,500 |
| Sent emails | 500 | 1,500 | 5,000 |
| UK mobile numbers | 1 | 3 | 5 |
Allowances are monthly and shared across your account, numbers and connected channels. One messaging unit is one billed SMS segment or WhatsApp message; successfully delivered WhatsApp service messages also count when the provider gives a free allowance. A long text can use more than one unit. Unbilled failed sends do not count; separately billed retries do. Native chatbots have no separate reply quota, subject to provider fair use; SMS, WhatsApp and email delivery still uses the relevant allowance.
If you need more capacity, we agree a higher-usage plan with you. No usage top-ups, pay-per-use extras or automatic upgrades. We confirm reset dates, upgrade timing and how enquiries are handled at a limit before starting. Capacity above the highest standard plan is agreed separately.
Rolling monthly. Cancel with 14 days’ notice, with no exit fee. Prepaid days after the end date are refunded. If your agreed paid service is not live within 14 days because of a delay at my end, I refund the first month.
Let's have a chat.
Send me a quick email, even if you're not sure what you need yet. I'll help you work out the next step.
Prefer to talk? Book a ten-minute call with me.