Profile
Get the details right.
Your services, opening hours, contact details and photos checked and updated.
Reviews
Review replies, off your to-do list.
I keep your Google profile up to date, ask customers for reviews and reply to the ones you receive. Whether you’re starting from scratch or already have dozens, it’s one less job for you to keep on top of.
How it starts
Start with a free online presence report.
I put together a free report checking your Google Business Profile, reviews, website performance, online listings and local search visibility. You get a clear starting score and a plain-English explanation of what needs attention. The report is yours to keep, with no obligation to sign up.
If you choose ongoing management, I run the report again after your first paid month and show your before-and-after audit scores alongside the changes made. These are audit scores, not a rating issued by Google or a guarantee of more sales. The aim is to make your business easier to find, easier to trust and easier to contact.
What I do
Your Google profile, looked after.
Requests
Ask after the work is done.
A customer check-in, a review request and at most one reminder, with opt-outs respected.
Replies
Give every review a reply.
Thoughtful replies within 48 hours, including your existing backlog.
Progress
See what’s changed.
Ongoing profile updates, plus before-and-after audit scores at the end of your first paid month so you can see what’s changed.
All I need from you is to mark a job complete in the app or text me. I handle the follow-up.
The rules
Genuine reviews. No pressure.
I ask customers for honest feedback, whatever their experience. No fake reviews, no incentives for reviews and no filtering out unhappy customers.
After the initial check-in, there’s one review request and, where needed, one reminder. Anyone who opts out stops receiving messages.
I handle the asking and replying. Your customers decide whether to leave a review and what to say.
Try review management free for 14 days. We agree the review replies, customer requests and profile updates before starting. The trial starts when the agreed review service is ready. You can also see a preview of your new or updated website. Your customers decide whether to leave a review; no review count or new work is guaranteed. If you choose to continue, the standard price is £195 a month, with no setup fee. Any completed profile updates and published reviews remain if you stop; the website preview is not a free live website or ongoing hosting.
Your Google profile, review requests and replies, plus ongoing website management. New website enquiries also receive an automatic text acknowledgement. No setup fee.
Already have a website? I look after that one. Need a new one? The build is included, and the website is yours to keep. More about website management.
Rolling monthly, with 14 days’ notice. Your service continues during those 14 days, and any prepaid days beyond them are refunded.
Review management is also included in every Cold to Closed capacity plan, alongside reception, booking, supported chatbots, customer messages and follow-up.
Get in touch
Let's have a chat.
Send me a quick email, even if you're not sure what you need yet. I'll help you work out the next step.
Prefer to talk? Book a ten-minute call with me.